You've walked into a shift blind. We all have.
"The comms book wasn't in the house. Again."
Physical books go missing during community access, get left in cars, or sit in a drawer nobody checks.
"I couldn't read the last worker's handwriting."
Different pens, different styles, crossed-out lines. You end up calling the coordinator just to find out what happened.
"Nobody told me about the seizure yesterday."
You walk in blind. Risk flags, medication changes, behavioural incidents — buried in pages you never saw.
The physical comms book was never designed for how you actually work — between houses, in the car, on the go.
